LEGAL SPECIFICATION & DATA PROTECTION FRAMEWORK

PRIVACY
POLICY

APPLICATION & PLATFORM Boutique POS Mobile App iOS & Android Ecosystem
SERVICE PROVIDER / ATELIER Delwar Garments Shop No. 1 Keraniganj, Dhaka 1310
EFFECTIVE DATE & VERSION October 7, 2026 Official Current Release
§ 01

Scope of This Privacy Policy

This Privacy Policy applies to the Boutique POS mobile application and any related services operated by Delwar Garments (collectively, the “Application”).

For purposes of this Privacy Policy, Delwar Garments is referred to as the “Service Provider,” “we,” “us,” or “our.”

§ 02

Information Collection and Use

The Application may collect certain information when you download, install, access, or use the Application. Such information may include, but is not limited to:

  • ✦ Your device’s Internet Protocol (IP) address;
  • ✦ The pages or screens of the Application that you access or visit, including the date and time of your visit and the amount of time spent on such pages;
  • ✦ The amount of time you spend using the Application; and
  • ✦ Information regarding the mobile operating system used on your device.

The Service Provider will use collected information for the purposes described in this Privacy Policy and as otherwise permitted or required by applicable law.

§ 03

Cookies and Tracking Technologies

The Application and/or its third-party software development kits (SDKs), service providers, or related technologies may use cookies, pixels, SDKs, and other similar tracking or data collection technologies to facilitate Application functionality, analytics, service delivery, and related purposes.

Where required under applicable law, the Service Provider will obtain your consent before using non-essential cookies or other tracking technologies.
§ 04

Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of personal data held by the Service Provider.

You may also have the right to withdraw consent where the processing of your personal data is based on your consent. To exercise any applicable rights or to withdraw consent, please contact the Service Provider at .

§ 05

Your California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA/CPRA”).

These rights may include the right to:

  • ✦ Know what categories of personal information are collected and how such information is used;
  • ✦ Request deletion of personal information;
  • ✦ Opt out of the sale or sharing of personal information; and
  • ✦ Receive non-discriminatory treatment for exercising applicable privacy rights.
✦ Exercising CCPA / CPRA Inquiries

To exercise your applicable CCPA/CPRA rights, please contact the Service Provider at .

§ 06

Communication & Personally Identifiable Information

The Service Provider may use information you provide to communicate important information, provide required notices, and, where permitted by applicable law, send marketing or promotional communications.

For the purpose of providing an improved experience while using the Application, the Service Provider may require you to provide certain personally identifiable information. Any information requested from you will be retained and used in accordance with this Privacy Policy.

§ 07

Third-Party Access

The Service Provider may periodically transmit aggregated and anonymized information to external services for purposes including improving the Application and the services provided by the Service Provider.

The Service Provider may also disclose or share information with third parties in accordance with the practices described in this Privacy Policy.

§ 08

International Data Transfers

The Service Provider and/or its third-party service providers may process or transfer personal data to countries outside your country of residence, including countries located outside the European Economic Area (EEA).

Where applicable law requires safeguards for international transfers of personal data, the Service Provider will implement appropriate legally recognized transfer mechanisms, which may include:

  • ✦ Standard Contractual Clauses (SCCs) approved by the European Commission;
  • ✦ Applicable adequacy decisions or other legally recognized transfer mechanisms; or
  • ✦ Your consent, where such consent is required and legally permitted.

Data protection and privacy laws may differ between jurisdictions. Where required by applicable law, the Service Provider will implement appropriate safeguards and obtain any necessary consent before transferring personal data internationally.

§ 09

Circumstances of Disclosure

The Service Provider may disclose User Provided Information and Automatically Collected Information in the following circumstances:

  • ✦ Where disclosure is required by applicable law, including in response to a subpoena, court order, or similar legal process;
  • ✦ Where the Service Provider, acting in good faith, believes disclosure is necessary to protect its rights, protect the safety of you or others, investigate fraud, or respond to a government request; or
  • ✦ To trusted service providers that perform services on behalf of the Service Provider, provided that such service providers do not have an independent right to use the information disclosed to them and have agreed to comply with the requirements set forth in this Privacy Policy.
§ 10

Opt-Out Rights

You may discontinue further collection of information by the Application from your mobile device by uninstalling the Application.

Uninstalling the Application will prevent the Application from continuing to collect information from your device. However, uninstalling the Application does not automatically delete information that may have already been transmitted to the Service Provider or third parties.

If you wish to request deletion of your personal data, withdraw consent, or exercise any other applicable privacy rights, please contact the Service Provider at .
§ 11

Data Retention Policy

The Service Provider retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

The applicable retention periods are as follows:

Category Retention Standard Legal Basis & Criteria
User Provided Data Duration + 12 Months Retained for the duration of your use of the Application and for an additional 12 months thereafter, unless a longer retention period is required by law.
Automatically Collected Data Up to 24 Months Retained for up to 24 months from the date of collection, unless a longer retention period is required for legal or regulatory compliance.
Aggregated & Anonymized Data Indefinitely May be retained indefinitely because such information no longer identifies an individual.
Data Required for Legal Compliance Statutory Period Retained for the period required by applicable law.

You may request deletion of your personal data, subject to any legal or regulatory obligation requiring the Service Provider to retain such information.

If you request deletion of User Provided Data submitted through the Application, please contact the Service Provider at . Please note that certain User Provided Data may be necessary for the Application to operate properly, and deletion of such data may affect Application functionality.

§ 12

Children’s Privacy

The Application is not intended for children under 16 years of age, or such higher minimum age as may be required under applicable law. The Service Provider does not knowingly solicit personal information from children or intentionally market the Application to children.

The Service Provider does not knowingly collect personally identifiable information from children. Children are encouraged not to submit any personally identifiable information through the Application or related services.

Parents and legal guardians are encouraged to monitor their children’s Internet and Application usage and to instruct children not to provide personally identifiable information through the Application or related services without appropriate parental or guardian permission.

If you have reason to believe that a child has provided personally identifiable information to the Service Provider through the Application or related services, please contact the Service Provider so that appropriate action can be taken.

If you are under 16 years of age, your parent or legal guardian must provide consent on your behalf where such consent is permitted or required by applicable law.

§ 13

Security

The Service Provider takes reasonable measures to safeguard the confidentiality and security of information that it processes and maintains.

These measures may include physical, electronic, and procedural safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and the Service Provider cannot guarantee absolute security of information.
§ 14

Data Breach Notification

In the event of a data breach that affects your personal data, the Service Provider will provide notification in accordance with applicable legal and regulatory requirements.

Where required by law, such notification may include information regarding the nature of the breach and the measures being taken to investigate, mitigate, and address the incident.

§ 15

Changes to This Privacy Policy

The Service Provider reserves the right to modify or update this Privacy Policy from time to time.

If material changes are made, the Service Provider will notify users by publishing the revised Privacy Policy together with an updated effective date. Where required by applicable law, the Service Provider will obtain your consent before material changes become effective.

Previous versions of this Privacy Policy will be maintained and may be made available upon request by contacting the Service Provider at .

✦ Active Policy Benchmark

Effective Date: October 7, 2026

§ 17

Contact Us

If you have any questions, concerns, or requests regarding the privacy practices described in this Privacy Policy or your use of the Application, please contact the Service Provider at:

DELWAR GARMENTS

Shop No. 1 Keraniganj, Dhaka 1310, Bangladesh

Email:

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